Do higher toll amounts mean better service in the express lanes?

A higher toll amount does not mean that better service is to be expected in the express lanes. On the contrary, it means service levels are on a decline because the lanes are reaching capacity. High tolls mean there are too many drivers entering the express lanes at the same time, and they are getting filled up too quickly. Tolls are increased to discourage more motorists from entering the express lanes to avoid a possible breakdown in speeds and services. Lower toll amounts mean that the express lanes are operating at free-flow conditions and therefore better service should be expected.